xabj's Privacy Policy
Your personal information is completely safe with us. Read this policy to learn in detail how xabj collects, stores, and protects your data.
This Privacy Policy ("Policy") applies to all registered members and visitors who use the xabj platform and its related services. By using xabj's website or mobile version, you agree to the terms of this Policy. Please read this Policy and stay informed about your rights. If you have any questions, contact us at [email protected].
What Is Covered in This Policy
- 1. Types of Information Collected
- 2. Purpose of Data Collection
- 3. Data Storage and Security
- 4. Sharing Information with Third Parties
- 5. Cookies and Tracking Technologies
- 6. Your Rights
- 7. Protection of Minors
- 8. Data Retention Period
- 9. Policy Changes
- 10. Contact
What Types of Information We Collect
When you create an account or use our services on xabj, various types of information may be collected from you. The different categories of information are described below.
Identity Information
Information you provide during the registration process, such as:
- Full name
- Date of birth
- Email address
- Mobile number
- National ID or passport number (during the verification process)
Financial Information
Information required to process deposit and withdrawal transactions:
- bKash, Nagad, Rocket, Upay mobile numbers
- Bank account details (if bank transfer is used)
- Transaction history and amounts
We never store complete financial credentials (PIN, OTP).
Technical Information
Information automatically collected from your device and browser:
- IP address
- Browser type and version
- Operating system
- Device identification details
- Connection time and session data
Usage Information
We analyze your activity to improve our services:
- Which games were played
- Betting history
- Preferred categories and time spent
- Click and navigation patterns
- Participation in promotional offers
Purpose of Data Use
xabj uses your information only for legitimate and necessary purposes. The specific purposes are described below.
| Purpose | Description |
|---|---|
| Account Management | To create, verify, and keep your account secure. |
| Identity Verification (KYC) | To confirm age and identity in order to prevent fraud and illegal activity. |
| Transaction Processing | To handle deposits, withdrawals, and other financial operations. |
| Customer Support | To resolve your questions, complaints, and support requests. |
| Promotional Communication | To inform you about bonuses, offers, and updates with your consent. |
| Responsible Gaming | To identify unusual betting patterns and reduce potential risks. |
| Platform Improvement | To raise service quality and improve the user experience. |
| Legal Compliance | To comply with applicable laws, regulations, and instructions from regulatory authorities. |
Data Storage and Security Measures
xabj follows the highest technical standards to keep your information secure. The details of our security infrastructure are described below.
SSL Encryption
All data transfers on our platform are protected by 256-bit SSL/TLS encryption. No third party can read any information exchanged between your browser and our servers.
Secure Server Environment
Your information is stored in high-security data centers where security is maintained at both physical and digital levels. Regular security audits are conducted.
Password Protection
User passwords are never stored in plain text. Passwords are encrypted using a strong hashing algorithm, making them virtually impossible to recover.
Two-Factor Authentication
Two-Factor Authentication is available to enable during account login and important transactions, which prevents unauthorized access.
Access Control
Only authorized staff who need it for their work can access specific data. Every access is logged and reviewed periodically.
Data Breach Response
If a security incident occurs, we quickly activate a response plan and notify affected users in accordance with applicable regulations.
Sharing Information with Third Parties
xabj never sells your personal information or discloses it for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment Processors: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, Upay, and bank transfer service providers.
- Technology Service Providers: With contracted partners for server hosting, fraud detection, or analytics services, who are bound to comply with our privacy standards.
- Legal Authorities: When required under a court order, a request from an investigating authority, or applicable law.
- Fraud Prevention: The minimum necessary information with relevant agencies to prevent fraud or money laundering.
Outside the cases above, your information is not shared with any third party. We maintain strict data processing agreements with all third-party partners.
Cookies and Tracking Technologies
The xabj website uses cookies and similar technologies. Cookies are small text files stored in your browser. These technologies fall into three categories:
- Essential Cookies: For maintaining login sessions and running the platform's core functions. These cannot be disabled.
- Functional Cookies: To remember your preferences (language, category) and provide a personalized experience.
- Analytics Cookies: To understand how users use the platform. This information is aggregated and kept anonymous.
You can manage cookies through your browser settings. However, disabling essential cookies may cause some services to not work properly.
Your Privacy Rights
As a user of xabj, you have the following rights. To exercise these rights, contact [email protected].
Right to Access
You can request to find out what information we hold about you and receive a copy of it.
Right to Rectification
If there is any error in your information, you can request that it be corrected. Having accurate information is your right.
Right to Erasure
In certain circumstances you can request that your information be deleted, although this may not be fully possible if there are legal obligations.
Right to Restrict Processing
In certain cases you can request that the processing of your information be restricted, such as when there is a dispute about the accuracy of the data.
Right to Object
You can object at any time to the use of your information for marketing purposes, and we are obligated to act on it.
Right to Data Portability
You can request to receive the information you have provided in a structured and commonly used format.
Protection of Minors
xabj is an entertainment platform for adults. Our services are for users aged 21 and above only. We do not intentionally collect information from anyone under the age of 21.
Age verification is in place during the registration process. If we become aware that a minor has created an account using false information, that account will be immediately closed and all related information will be deleted.
A note to parents — if you suspect your minor child has created an account on our platform, please contact [email protected] immediately.
Data Retention Period
xabj retains your information only for as long as necessary. The general policy is:
- Active Accounts: All related information is retained for as long as the account remains active.
- Closed Accounts: Financial transaction records and identity verification documents are retained for a specified period in accordance with applicable law.
- Marketing Data: Marketing communications are stopped immediately upon withdrawal of your consent.
- Cookies and Session Data: Session cookies are deleted when the browser is closed; persistent cookies are automatically deleted at the end of their set expiry period.
Once the retention period ends, data is securely deleted or anonymized so that identity cannot be determined in any way.
Changes to the Privacy Policy
xabj may update this Privacy Policy from time to time. Reasons for changes may include:
- Addition of new services or features
- Legal or regulatory changes
- Technical upgrades
- User feedback and service quality improvements
For any significant changes, we will send a notification to your registered email and display a clear notice on the platform. Continued use of the platform after changes will be considered your acceptance of the new policy.
Check the "Last Updated" date at the top of this page to confirm the current version of the policy.
Contact Us
Privacy-Related Requests
To view, correct, delete, or make any other privacy-related request regarding your information, contact our support team directly. We are available 24 hours a day, 7 days a week to assist you.
Request Submission Guidelines
When submitting a privacy-related request, please include the following information:
- Your registered email address or user ID
- Type of request (view / correct / delete)
- Description of which specific information the request relates to
We process most requests promptly. For complex requests, additional documents may be required to verify your identity.